Ridge Valley Exteriors Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Ridge Valley Exteriors anytime you interact with us, such as when you visit our website, when you purchase Ridge Valley Exterior products and services, or when you call our sales or help desk. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Ridge Valley Exteriors, and we go to great lengths to protect it.
Why we collect personal information We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you.
What information we collect and how we may use it There are a number of situations in which your personal information may help us give you better service. For example: * We may ask for your personal information when you’re discussing a service issue on the phone with an associate or purchasing a roofing product.
* When you interact with Ridge Valley Exteriors, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information. * We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them. Ridge Valley Exteriors takes your privacy very seriously. Ridge Valley Exteriors does not sell or rent your contact information to other marketers.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information Ridge Valley Exteriors takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Integrity of your personal information Ridge Valley Exteriors has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by call us at 866-574-9992.
Cookies and other technologies As is standard practice on many corporate websites, Ridge Valley Exteriors website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Ridge Valley Exteriors will not use the information collected to market directly to that person. In some of our email messages we use a “click-through URL” linked to content on the Ridge Valley Exteriors website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
Our company wide commitment to your privacy Ridge Valley Exteriors takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Ridge Valley Exteriors employees and strictly enforce privacy safeguards within the company. In addition, Ridge Valley Exteriors supports industry initiatives, such as BBBonline, to preserve privacy rights on the Internet and in all aspects of electronic commerce. Ridge Valley Exteriors website has links to the sites of other companies. Ridge Valley Exteriors is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Privacy questions If you have questions or concerns about Ridge Valley Exteriors Customer Privacy Policy or data processing, contact us info@ridgevalleyexteriors.com. Ridge Valley Exteriors may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.