50 Year Warranty
Tuesday, January 18th, 2011 by Karen Garrett
As the 2010 year comes to a close and we look forward to a new year and new opportunities, we cannot help but reflect on the events of 2010. While many companies sustained the year or reversed in growth, there were a few companies that grew throughout the year.
Ridge Valley Exteriors Inc., one of the nation’s largest contractors specializing in insurance restoration work, grew at a staggering rate of 412% amidst an economic downturn. Ridge Valley Exteriors Inc. recognized and innovated several characteristics that enabled them to expand during the downturn including commitment to quality, excellence in customer service and intense training for employees to better equip them with the tools needed to succeed.
Ridge Valley Exteriors Inc. added 35 new jobs this year and has continued to hire. “We recognize that there are many people looking diligently for a job and we are ready to accept them into our family. We are not looking to just hire new individuals but give them the tools and training needed to succeed and be committed to the long-term outlook of our corporation,” stated Kyle Stoeckig, National Hiring Manager for Ridge Valley Exteriors Inc.
With the consistency of continuing to hire, Ridge Valley Exteriors Inc. also opened 5 new offices throughout the country with the ability to service local homeowners and business owners after the wake of a storm. Ridge Valley Exteriors Inc. constructed a first response team along with an ever-expanding support team to properly assess and assist property owners in the replacement and/or restoration of their roof to pre-storm condition. Specialization in insurance restoration claims has given Ridge Valley Exteriors Inc. the ability to focus solely on one area of the industry and has given them flexibility to maintain their goal of continuing to strive to improve the industry and its quality of work.
Ridge Valley Exteriors Inc. maintained its customer satisfaction as its top priority realizing that satisfied clients are what continue to drive the business. With an ever-expanding portfolio of property owners, over 75% of those clients were originated from referrals of other satisfied customers. The fundamental beginning to acquiring a customer for life, began with customer service, quality of construction and follow through. Ridge Valley Exteriors Inc. showed evidence of their commitment to these areas by their customer referrals, testimonials and clean profile with the Better Business Bureau in each market they currently service.
“Ridge Valley Exteriors continues to grow from the incredible talent of its team across every area of our business. Working with true professionals has continued to attract more top talent day in and day out to our incredible team. These outstanding individuals have made a commitment to client service and it reflects in our growth. During the 2010 year our business grew at an out of this world rate and with referrals from current clients leading the way. When you continue to take care of your clients they become the greatest engine for growth all around. Thanks to our team of talented professionals who have been able to put our clients first!” said Derric Stull, CEO of Ridge Valley Exteriors, Inc.
With the end to an exciting year at Ridge Valley Exteriors Inc., brings great opportunities for new growth and innovation in 2011. Focusing on continuing to grow in each facet of the internal business while keeping pace with the new trends in the industry and innovation, Ridge Valley Exteriors Inc. has an excellent outlook to grow to even newer heights in 2011.
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