Job review from Robin in Garner, NC 27529 on 10/14/19
I am a very satisfied Ridge Valley Exteriors customer. In a word...WOW. Ridge Valley Exteriors did a phenomenal job replacing my roof which was damaged by a hail storm in May of this year. I really appreciated all the status updates I received via text messages throughout the day. A big thank you to field supervisor Keith, who provided updates and pictures as the crew progressed through each stage of the project, and thanks to Walker in Operations, Daisy in Production and General Manager Bill, who offered to answer any questions I might have. This was especially nice since I was at work while the work on my roof was going on. I couldn't ask for a better experience. The level of customer service I received was top notch, and the roof looks great!
This was my first time ever filing a homeowners insurance claim, so I had no idea where to begin. My "certified rooftop genius", Matt Hannah, did a great job explaining the claim process from the start to project completion.
I am extremely impressed with the crew assigned to my project. i was very fortunate to have been paired with a phenomenal crew. In less than 12 hours, this team completed the replacement of a large and very steep hip roof. I just knew this would surely be a two-day project, but they tore off the old roof and replaced my roof in one day.
They did such a great job cleaning up, you would never know anyone had been here replacing a roof.
What type of work did you have done:
What made you choose our company:
Matt Hannah was very courteous and professional when he approached me about inspecting my roof for possible damage following a major hail storm in my neighborhood. Matt did a great job promoting the reputation and longevity of Ridge Valley Exteriors, and I was especially impressed by the level of support I could expect to receive from start to finish.
Ridge Valley Exteriors
Garner, NC 27529
Monday, October 14th