Jim Taylor with Ridge Valley Exteriors was the absolute best to work with. Not only is he extremely knowledgeable and professional, he's also patient and willing to go the extra mile to help me. I had a difficult time getting my insurance company to cover the roof replacement. Jim guided me in how to ask for a second estimate to get the roof approved. Stellar job by Jim. I highly recommend Jim Taylor with Ridge Valley Exteriors. Ridge Valley Exteriors installed a new roof and Jim supervised.
I rate Ridge Valley Exteriors as a 5* for the work they did replacing our roof that was damaged in a storm. I rate Ridge Valley communications from the home office poorly both for scheduling and billing, hence the overall 4* rating. Daniel Robinson sold me the roof replacement and acted as my primary contact and project manager throughout the process. I rate Daniel a 5*. Daniel always answered emails, texts, and phone calls promptly. He was consistently very friendly and cooperative, he always made good on his commitments, and he was effective at resolving issues that inevitably arise in contracts such as these. Amazingly, the large crew did our whole steep roof in one long day. They finished late and had to clean up after dark, so they missed some clutter. Daniel and Ben, the helpful installation supervisor, came over the next morning and finished the cleanup process – good job!
It was a total pleasure working with Ridge Valley as they replaced our roof due to storm damage. Andrew walked us through the whole process and everything occurred as expected. They worked with our insurance adjuster as well.
Brandon from Ridge Valley knock on my door offering to do a free roof inspection. He conduct inspection and informed that my roof was still in good shape and show no storm damage. I found him to very honest and would call him when I am in need of a new roof.
Dillon at Ridge Valley in Greenville was great to work with and explained all our options very clearly. We are very impressed with the communication we received throughout the process. Our project went very smoothly from start to finish. Ben, our project manager made sure everything went as planned and checked on progress throughout the installation. The installation crew were amazing with the steps they followed to keep everything clean and safe. We love our new roof and would recommend Ridge Valley without question.
Ridge Valley was great to work with. Made everything super easy and did a quality job. I was impressed with how well they cleaned up afterwards too. I'd recommend then without question.
Everything was carried out exactly as was promised. Well satisfied with the work and clean up afterward. Would recommend them to others.
Thanks Ridge Valley!
They did such a great job on my parents house. My dad highly recommended Paul. Paul is very informative and very easy to get in contact with. I would use this company again as long as I went through Paul.
Andrew Barkhouser was great to deal with. He made it easy to get things resolved with our insurance. The roofing crew were very hard working and did a great job!
" I had Ridge Valley replace my roof and I could not have been more pleased. Daniel Robinson was my main point of contact and provided excellent service. Due to some unexpected issues with my insurance company, Daniel took the extra effort to come to my house at least 3 times to take additional pictures for the insurance company. He was also very accommodating to my needs and schedule. The rood replacement went well and was completed within 2 days. All the staff were very professional and walked me through the whole process. Overall, I was very impressed and the operation was run in a very professional manner. "
"It’s been a few years since they did my roof. They did a great job. Worked with my insurance company. Cleaned up well after work was done. Ridge Valley was recommended by two friends who were both satisfied with their work."
"Working with Ridge Valley Exteriors was a great experience. Everything was smooth and easy. We were hand-held throughout the process, educated well on our options, and all our questions were quickly addressed. The roof looks amazing, they did an awesome job. Everyone that we interacted with was friendly and knowledgeable. I would recommend them to anyone!"
"Very nice experience. Would recommend. From initial sales call to finalizing repairs, Ridge Valley was professional in all interactions. Great communication during the process as the job was scheduled and completed. On site supervisor provided pictures during the repair and answered any questions I had. The job finished according to schedule and the crew completely cleaned up afterward."
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