Tyler and the Ridge Valley Exteriors Team did a super job with the replacement of the shingles. Was a flawless process and Tyler and the Team communicated with text messages, emails and phone calls during the process with the timing and status of the project. Replacement of the shingles was a good job, clean up was great and the job was completed as promised. Professional Team and a job well done.
MY WIFE AND i HAD BEEN TALKING ABOUT GETTING OUR WEATHER WHIPPED ROOF REPLACED. SURPRISINGLY, DUSTIN SHOWED UP RAPPING ON THE DOOR TO TELL ME ABOUT THE SERVICES HIS COMPANY COULD OFFER. RIDGE VALLEY EXTERIORS OFFERED US A COMPREHENSIVE PROPOSAL FOR REPLACEMENT AND IMPROVEMENT. OUR NEW ROOF AND THE IMPROVEMENT IN THE APPEARANCE OF HOME WAS UNBELIEVABLE..THUMBS UP AND MANY THANKS TO DUSTIN AND RIDGE VALLEY..
The moment Steven Gutierrez knocked on my door to provide a free inspection of my roof, I never would have imagined the red carpet experience I received. He's very knowledgeable , kind and patient. I feel like I gained a loyal friend. He was available every step and made the entire process seamless. The removal and installation of my shingles went fast and the crew was respectful, considerate and professional. Everyone that contacted me or in communication with me was kind and professional. Thank you Ridge Valley for knocking on my door.
Having a new roof installed by Ridge Valley was the most easy process for me. Michael was with me all the way and explained everything in a clear concise manner! He has been a joy to work with and I am thoroughly satisfied with the quality of my roof and the professionalism of the team of hard workers! I would recommend Ridge Valley to anyone!
I had a great experience with Ridge Valley Exteriors. Aaron and Ben displayed professionalism the entire time. I had my roof replaced by another company six months ago and it started to leak again. When I tried to contact that company, they were no longer available. That's when I contact Ridge Valley Exteriors. Aaron and Ben came out and identified what was causing the leak and repaired it the proper way. I no long have any roof leaks. These two guys are my roof repair hero's. Thanks guys ! (5 stars for sure)
Mr. Robinson from Ridge Valley Exteriors provided a stellar service from beginning to end walking me through the whole process of getting a new roof. He was very friendly and prompt. Every time, I called him, he would answer or text me. If he didn’t have an answer, he’ll bring back a whole crew to figure it out. When he said we are here for you Mr. Lockard, he was not kidding. Daniel and Ben were so helpful and had lots of patience. Thank you for your service. (5*****)
Jim Taylor with Ridge Valley Exteriors was the absolute best to work with. Not only is he extremely knowledgeable and professional, he's also patient and willing to go the extra mile to help me. I had a difficult time getting my insurance company to cover the roof replacement. Jim guided me in how to ask for a second estimate to get the roof approved. Stellar job by Jim. I highly recommend Jim Taylor with Ridge Valley Exteriors. Ridge Valley Exteriors installed a new roof and Jim supervised.
I rate Ridge Valley Exteriors as a 5* for the work they did replacing our roof that was damaged in a storm. I rate Ridge Valley communications from the home office poorly both for scheduling and billing, hence the overall 4* rating. Daniel Robinson sold me the roof replacement and acted as my primary contact and project manager throughout the process. I rate Daniel a 5*. Daniel always answered emails, texts, and phone calls promptly. He was consistently very friendly and cooperative, he always made good on his commitments, and he was effective at resolving issues that inevitably arise in contracts such as these. Amazingly, the large crew did our whole steep roof in one long day. They finished late and had to clean up after dark, so they missed some clutter. Daniel and Ben, the helpful installation supervisor, came over the next morning and finished the cleanup process – good job!
It was a total pleasure working with Ridge Valley as they replaced our roof due to storm damage. Andrew walked us through the whole process and everything occurred as expected. They worked with our insurance adjuster as well.
Brandon from Ridge Valley knock on my door offering to do a free roof inspection. He conduct inspection and informed that my roof was still in good shape and show no storm damage. I found him to very honest and would call him when I am in need of a new roof.
" I had Ridge Valley replace my roof and I could not have been more pleased. Daniel Robinson was my main point of contact and provided excellent service. Due to some unexpected issues with my insurance company, Daniel took the extra effort to come to my house at least 3 times to take additional pictures for the insurance company. He was also very accommodating to my needs and schedule. The rood replacement went well and was completed within 2 days. All the staff were very professional and walked me through the whole process. Overall, I was very impressed and the operation was run in a very professional manner. "
"It’s been a few years since they did my roof. They did a great job. Worked with my insurance company. Cleaned up well after work was done. Ridge Valley was recommended by two friends who were both satisfied with their work."
"Working with Ridge Valley Exteriors was a great experience. Everything was smooth and easy. We were hand-held throughout the process, educated well on our options, and all our questions were quickly addressed. The roof looks amazing, they did an awesome job. Everyone that we interacted with was friendly and knowledgeable. I would recommend them to anyone!"
"Very nice experience. Would recommend. From initial sales call to finalizing repairs, Ridge Valley was professional in all interactions. Great communication during the process as the job was scheduled and completed. On site supervisor provided pictures during the repair and answered any questions I had. The job finished according to schedule and the crew completely cleaned up afterward."